Refund policy

Return & Refund Policy

We hope you love your Wildflower Warrior goodies as much as we love making them! 🌼 Because our products include handmade skincare, body care, hair care, and other personal-use items, please review our return policy before purchasing.

Returns

We accept return requests within 14 days of delivery.

To be eligible for a return, your item must be unopened, unused, and in its original condition.

For hygiene and safety reasons, opened or used personal-care products are not eligible for return.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

Original shipping charges are non-refundable.

We do not charge a restocking fee.

Damaged, Defective or Incorrect Orders

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery.

Please include your order number, photos of the product and packaging, and a brief description of the issue. We’ll review it and work with you on a replacement or refund when appropriate.

Cancellations

If you need to cancel an order, please submit your cancellation request as soon as possible.

Cancellation requests cannot be guaranteed once an order has entered processing, been packed, fulfilled, or shipped.

If your order has already shipped, our standard return policy applies.

Handmade Product Variations

Our products are handmade in small batches, so slight variations in color, scent, texture, consistency, or appearance may naturally occur. These variations are part of the handmade process and are not considered defects.

Warm Weather & Tallow Products

Tallow-based products may soften or melt during warm weather or transit. Temperature-related changes do not necessarily affect the quality of the product and are not considered damage on their own.

If your product arrives damaged beyond normal temperature-related changes, please contact us with photos so we can help.

Refunds

Once an eligible return is received and inspected, we’ll notify you whether your refund has been approved.

Approved refunds will be issued to the original payment method. Your bank or payment provider may require additional processing time before the refund appears.

Questions?

Have an issue with your order? Reach out using the contact information on our website and include your order number. We’re a small business run by real people, and we’ll do our best to help. 🤎

Last updated: September 4, 2026